Sumit Potbhare: What drives Retail Warehousing Requirements? | Summary| Approach to D365 for Commerce with Adv WH Mgmt
Hi Guys, In this blog, I want to summarize the different aspects and issues that drive the Retail warehousing requirement. This will help you to lay a foundation when implementing D365 for Commerce for Retailers having big Central distribution warehouses and eventually understanding the questions and requirements. This will also give you a perspective on why Retail warehousing is unique relative to manufacturing or wholesale distribution.
Everyone buys things. Some buy it from a retail store, and others buy it online. Everyone knows how to do this. But have you ever wondered where this comes from? Today, we’re going to talk about Retail Warehousing. The source of all the things you buy. Retail warehousing is a little unique. To be credible in front of a retail prospect or in implementing the software for a retailer, you need to appreciate what makes Retail Warehousing different. If you’re going to sell D365 F&O Warehouse Management in a Retail Warehouse, you need to understand the major issues that surround Retail Warehousing. These are the issues that drive requirements, in the solution documentation phase as well as the questions that you get during the sales process about, what D365 F&O Warehouse management module can or cannot do.
What is meant by Retail?
For most people, retail means buying in a store or online or from a catalog. We refer to these as B2C or brick and mortar, respectively. B2C is business to consumer, but it also can include not only online businesses but catalog businesses as well. When talking to a prospect or Retail Warehouse manager, you need to showcase how D365 for Commerce along with Advance warehouse management adds value to their Retail warehouse operations.
Primary issues of Retail warehousing
When you go in to talk to a prospect or start an implementation project, you need to understand what are the issues that are driving the requirements and the questions that you’re getting. If you look at a Retail Warehouse, there are four main issues, (I have already elaborated on each one of them in my previous posts. Click on each link to go to relevant post)
The second thing that you need to understand is that there are two types of retailers that have different Retail warehouse requirements than Average Retailers in the way they manage their warehouses.
So you better be careful when you reach out to such a prospect to answer the typical question that the average Warehouse management feature doesn’t answer and might require a different set of configurations to achieve the desired result. It’s not that D365 F&O won’t work for these retailers but the requirement differs from an average retailer.
I think this blog was able to summarize the keys aspects of Retail warehousing and that you now have a better vision on how to approach a Retail Warehouse implementation. I hope this blog helps you in some or the other way in this Retail Journey.
Feel free to reach out for any clarifications. If you like my blog posts then comment and subscribe to the blogs.
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Disclaimer: The information in the weblog is provided “AS IS”; with no warranties, and confers no rights. All blog entries and editorial comments are the opinions of the author.
Credits: Microsoft Learn, Microsoft Docs
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