msdn.microsoft.com/nav: Introducing new capabilities to transform customer service and field service

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Источник: https://cloudblogs.microsoft.com/dyn...field-service/
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Today we're announcing new capabilities to help customer and field service teams deliver more consistent and engaging experiences, from the call center to on-site visits. The new features for Microsoft Dynamics 365 Customer Service and Microsoft Dynamics 365 Field Service. provide the agility to adapt to changing customer needs, as well as streamline agent and technician workspaces, so they can resolve issues faster.

The post Introducing new capabilities to transform customer service and field service appeared first on Microsoft Dynamics 365 Blog.



Источник: https://cloudblogs.microsoft.com/dyn...field-service/